Simple, transparent pricing

Start free,
scale when ready

No credit card required to get started. Upgrade to Pro when your team needs more power.

Free plan

$0

per month, forever

  • Unlimited feedback collection
  • Real-time dashboard
  • QR code & shareable link
  • Up to 2 team members
  • Reviews from last 3 months only
  • Basic analytics
  • Web & QR templates
  • Custom branding
  • Full review history (all time)
  • Unlimited team members
  • Priority support
  • CSV export
Create free account
Most popular

Pro plan

$29

per month

  • Unlimited feedback collection
  • Real-time dashboard
  • QR code & shareable link
  • Unlimited team members
  • Full review history (all time)
  • Advanced analytics
  • All web & QR templates
  • Custom branding
  • Priority support
  • CSV export
  • Remove Document branding
  • Early access to new features

Full plan comparison

Feature
Free

$0/mo

Pro

$29/mo

Feedback collection
Unlimited
Unlimited
Team members
Up to 2
Unlimited
Review history
Last 3 months
All time
Web & QR templates
Custom branding
Real-time dashboard
QR code & shareable link
CSV export
Priority support
Remove Document branding
Early access to features

What does Pro actually get you?

The free plan is genuinely useful — most small businesses run comfortably on it for months. Here's when Pro starts to pay for itself.

Remove ads from your feedback page

On the free plan, a small advertisement appears below your customer feedback form. For businesses where brand presentation matters — clinics, upmarket restaurants, hotels — removing this creates a cleaner, more professional experience for your customers.

Full review history, all time

Free users see the last 3 months of responses. Pro users see everything. This matters when you want to compare this quarter to last year, identify seasonal patterns, or demonstrate improvement over time to stakeholders.

Unlimited team members

The free plan supports 2 team members. Pro removes this limit entirely. For franchises, multi-department organisations, or any team larger than 2 people who needs access to the dashboard, Pro is essential.

Advanced analytics & CSV export

Pro unlocks advanced analytics including trend charts, category breakdowns, and response volume over time. CSV export lets you pull your data into Excel or Google Sheets for custom reporting, presentations, or sharing with stakeholders.

How Document works

From sign-up to your first piece of customer feedback in under 5 minutes.

1

Create your organisation

Sign up free, name your organisation, add your logo and choose a feedback form template. No technical knowledge needed.

2

Share your QR code or link

Download your QR code and place it on table cards, receipts, posters, or your website. Customers scan and respond in 30 seconds.

3

See results in real time

Your dashboard updates instantly. Read responses, track scores over time, and spot trends across categories.

Frequently asked questions

Can I stay on the free plan forever?

Yes. The free plan has no time limit. You can collect unlimited feedback, view your dashboard, generate QR codes, and manage up to 2 team members for free — for as long as you need.

What happens to my data if I downgrade?

Your feedback data is never deleted. If you downgrade from Pro to Free, you will only see reviews from the last 3 months in the dashboard — but your full history is safely stored and becomes accessible again if you re-subscribe.

How do I upgrade to Pro?

After registering, go to your dashboard Settings and click 'Upgrade to Pro'. Payment is processed securely via Stripe. Your plan upgrades immediately upon successful payment.

What are web & QR templates?

Templates are pre-designed themes for your public feedback page and QR code posters. There are 5 templates available. Free users access Template 1. Pro users access all 5 templates, with custom colours and branding options.

Is there a team or volume discount?

Our Pro plan is a flat $29/month with unlimited team members — no per-seat pricing. This makes it especially cost-effective for larger teams. Contact us at hello@megha.app for enterprise pricing if you need custom integrations or white-labelling.

Can I cancel my Pro subscription at any time?

Yes. You can cancel at any time from your dashboard settings. Cancellation takes effect at the end of your current billing period, and you will not be charged again. Your account moves to the free plan — your data stays intact.

Get started today

No credit card required.
Start in minutes.

Create your organization, share your link, and start collecting real feedback today — for free.

Create your free account